Privacy Policy

Teasa is operated by AGI LABS Pte Ltd, Singapore. Updated 5 September 2026: we process rights complaints and may share notices, counter-notices, and necessary contact information with affected parties or authorities to handle complaints or comply with law. See our Copyright and Rights Policy.

Last updated: 5 September 2026. This is a plain-language policy. If anything here conflicts with what the product actually does, tell us and we will fix the product or the policy — not quietly redefine the words.

What we collect

• Account data: your email address, display name, and a salted, hashed password (we never store the password itself). If you sign in with Google, we receive your email and basic profile from Google.
• Your content: Plot conversations, characters and Plots you create, Lorebooks, feed posts, and images you upload.
• Legacy waitlist data: email addresses collected before launch are not used for ongoing marketing and are deleted.
• Technical basics: a session cookie to keep you signed in, and server-side usage events (page viewed, timestamp, referring site). On free accounts, advertising partners may also process the device information described under "Advertising and subscriptions"; beyond that, we run no third-party tracking scripts.

How we use it

We use your data to run Teasa: generating Plot responses, preserving the conversation branches you choose to save, enforcing our safety rules, and fixing problems. We do not sell your data. Free accounts see ads, including between story replies in conversations; subscribers see none. We do not use your conversations to train AI models by default.

Advertising and subscriptions

Free accounts are supported by ads. Ads can appear inside conversations between story replies as well as on discovery and feed screens, and they are never targeted using your conversations, personas, Lorebooks, or Plot content. To deliver and measure ads, our advertising partners (currently Google) may process device information such as device identifiers, IP-derived approximate location, and ad-interaction events. Where the law requires consent for personalized ads, we ask first; otherwise ads are non-personalized.

Teasa may offer optional paid digital products where the purchase screen is available. On iOS, Apple processes Teasa Pass subscriptions and Gems through App Store In-App Purchase. The purchase screen shows Apple's localized price, billing period, renewal and cancellation terms, and benefits before confirmation. Teasa receives transaction identifiers and entitlement status to deliver purchases, provide support, prevent fraud, handle refunds, and keep required financial records, but does not receive your full payment-card details from Apple. Teasa Pass removes ads while active and may include recurring Gems; Gems are digital consumables.

AI processing

Your messages and the relevant Plot context are sent to configured large-language-model providers to generate fictional story responses. Providers may retain limited data under their account terms or legal obligations even when Teasa requests zero retention or uses store: false; those settings are not a promise that no provider copy exists. Automated safety systems may also screen generated content before it reaches you. Teasa does not use your conversation content for its own model training unless you explicitly opt in.

Where your data lives

Teasa runs on Cloudflare infrastructure (data storage, media storage, and compute). Uploaded images are held privately until reviewed under our moderation rules.

Your controls

• Export: you can export your account data.
• Delete: you can delete individual content or your entire account. Account deletion removes your live data and public creator content, and you receive a deletion receipt. Copies you shared elsewhere, and time-limited backups, are outside that receipt and expire on their own schedule.

Retention

Ephemeral conversations are never written to durable storage. Saved history follows the retention setting you choose. Legacy waitlist emails are deleted.

Age

Teasa is for ages 13 and up, or the minimum digital-consent age in your region, with parental consent where required. We do not knowingly collect data from children under 13; if we learn we have, we delete it.

Changes and contact

If this policy changes materially, we will tell you in the product before the change applies. Questions or requests: hello@teasa.ai.